Retail Store Manager

What will you be doing?

The Retail Site Manager will manage all aspects of the store operation, leading the delivery of excellent customer service and high operational standards. Managing store performance, stock, finances, facilities and daily routines against KPI's and with HSSE awareness. Leading and developing a team delivering to brand and customer experience standards.

A Retail Store Manager, or Assistant Store Manager is responsible for the day-to-day management of a shop or department within a retail setting. Their duties include overseeing staff, keeping track of stock to ensure that the store is able to meet demand and monitoring trends to maximise sales in line with seasonal buying patterns.

Retail Store Manager duties and responsibilities

Retail Managers have a wide range of responsibilities from helping out on the shop floor to making long-term plans for the future, their daily duties typically include:

• Recruiting and training staff
• Setting staff targets, motivating them and reviewing their progress
• Conducting performance reviews and appraisals
• Maintaining detailed and accurate sales and profit data
• Dealing with customer complaints and feedback
• Managing stock levels and devising pricing structures
• Ensuring compliance with all relevant legislation including health and safety standards
• Devising and implementing promotional campaigns