Retail Shop Manager - Customer Experience Leader

South 11 is seeking an Assistant Sales Manager in Hatfield, UK, to enhance customer experiences by engaging with them and ensuring exceptional service during betting transactions. You will play a vital role in maintaining a friendly environment, processing bets accurately, and adhering to responsible gambling practices.

Your responsibilities include supporting promotional events and collaborating with the team to improve service. If you have strong customer service skills and a passion for sports, this role offers a competitive salary, bonuses, and various employee benefits, including well-being support.