Retail Shift Leader: Customer Experience & Sales Coach

WHSmith Travel is seeking a motivated Team Leader for their M&S franchise store in Edinburgh. The successful candidate will manage daily operations, ensuring high standards of customer service and team performance.

This role involves leading a team, supporting performance conversations, and upholding operational standards. Ideal candidates will have retail experience and a proactive approach to responsibilities.

Flexibility with working hours is essential as the role includes weekdays, evenings, weekends, and bank holidays.