Retail Security Officer - Calm, Customer-Focused Protector

Mitie Group plc. Ipswich is seeking a Retail Security Officer for M&S to help create a safe and welcoming shopping environment. You will be a visible presence, staying alert, assisting customers and colleagues, and protecting people and products.

The role emphasizes professionalism, calm decision-making under pressure, and a proactive approach to security. You will engage with customers, use store technology and collaborate with the team to maintain high standards and safety across the store.