Retail Security Officer - Calm, Customer-Focused Defender

Mitie Group plc. is seeking a Retail Security Officer for the M&S store in Cheltenham. You will help create a safe and welcoming environment for customers and colleagues, while protecting people, products and store assets.

This role requires a calm, professional approach, strong communication and the ability to respond swiftly in a busy retail setting. You'll work as part of a team and may use store technology and body-worn cameras to support operations.