Retail Sales Consultant

Our client is seeking an enthusiastic and professional Retail Sales Consultant for their modern showroom based in Clapham. They're looking for someone confident, articulate, and intelligent with impeccable English, strong computer skills, a keen eye for design, and a natural ability to communicate.

This is not a pushy sales environment their premium product range speaks for itself. Your role will be consultative, offering both design and technical guidance. You'll need to explain complex information clearly and concisely, giving customers the confidence to purchase and delivering first-class aftersales support.

The company is one of the UK's leading online suppliers of high-end designer radiators, with physical showrooms in Islington, Clapham, and Brighton. They are a steadily growing business with an ambitious and committed team, looking to expand further across the UK and they want talented individuals to be part of that journey.

Greeting and advising visitors in a high-end retail showroom environment

Responding to customer enquiries via phone and email

Providing comprehensive aftersales support

Preparing detailed quotes based on customer needs

Supporting customers with both design ideas and technical knowledge

Working alternate Saturdays (10am-4pm)

An understanding of building structures and heating systems is beneficial, but full training will be provided. As many clients are architects or interior designers, the ability to read and understand architectural plans would be advantageous.

Computer-literate with solid experience using Microsoft Office

Exceptionally articulate with excellent written and verbal communication skills

Organised, self-motivated, and able to manage multiple tasks simultaneously

Confident working both independently and as part of a close-knit team

Previous experience in a furniture, bathroom, or kitchen showroom desirable yet not essential

Experience selling luxury products in a retail setting

A genuine interest in interior design and current design trends

Experience opening and closing a retail premises

Starting salary of £27,000 - £28,000, depending on experience

Annual performance-related bonus

20 days annual leave plus Bank Holidays

Company pension scheme

Full-time, 40 hours per week, including alternate Saturdays