Retail Media Operations Manager

Job Title

Retail Media OperationsManager

Location

Park Royal, London NW10

About the role

To establish and operate Bestway's Retail Media delivery capability, ensuring campaigns are executed efficiently across depots and stores whilst delivering a best-in-class supplier experience.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle

Key Responsibilities
Campaign Delivery

• Schedule campaigns


• CMS management


• Artwork approvals


• Campaign compliance


• Screen scheduling

Operations

• Coordinate installations


• Manage screen inventory


• Monitor network


• Resolve operational issues


• Liaise with IT / Helpdesk / support services

Supplier Service

• Campaign updates


• Delivery reporting


• Performance dashboards

Performance

• Campaign reporting


• ROAS reporting


• Screen utilisation


• SLA management

Success Measures

• Campaign delivery accuracy


• Screen uptime


• Campaign compliance


• Supplier satisfaction


• Issue resolution times

The ideal candidate

• Retail Media experience


• Grocery or FMCG experience


• Commercial acumen


• Data-driven decision making


• Stakeholder management


• Presentation skills


• Programme management


• Results orientation

Benefits

• Competitive Salary


• Pension


• 22 days annual leave plus the option to buy additional days


• Life assurance


• Private medical


• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.