Retail Media Manager

Overview

Exciting NEW Retail Media Manager role

Reporting directly to the Account Director, the Retail Media Manager will play a pivotal role in overseeing and optimising campaign activations for our clients across retailers / platforms. This role demands a seasoned professional with exceptional performance and optimization skills, a strong grasp of client management, and the ability to mentor and lead teams in eCommerce strategies.

Responsibilities

• Drive High-Performance eCommerce Campaigns Execute and optimise day-to-day campaigns across platforms like Amazon Advertising, Epsilon Retail Media, and Criteo, ensuring best practices and strong commercial results.
• Build Strong Client Relationships Lead clear communication flows and client calls, fostering trusted partnerships while consistently delivering exceptional service and value.
• Ensure Excellence Through Quality & Insight Implement robust QA processes and provide regular performance reporting with actionable insights to continuously improve campaign effectiveness.
• Accelerate Account Growth & Innovation Develop and deliver strategic growth plans and innovation roadmaps that exceed revenue targets and unlock new opportunities for clients.
• Leverage Data, Trends & Collaboration Analyse market trends to inform strategy, while working cross-functionally with internal teams to deliver integrated, full-funnel digital marketing solutions.
• Manage Operations & Industry Partnerships Oversee financial reconciliations and billing processes, while maintaining strong relationships with key partners like Amazon, Criteo, Tesco, and Sainsbury's to stay ahead of industry developments.

Qualifications

• Hands-on experience managing large-scale campaigns across Amazon Advertising, Epsilon Retail Media, and Criteo
• Deep understanding of search and Amazon Advertising strategy, alongside broader digital channels, attribution models, conversion rate optimisation, retail readiness, and consumer behaviour.
• Excellent presentation and communication skills, with the ability to influence and manage stakeholders at all levels, both internally and externally.
• Experience managing direct reports, fostering collaborative team environments, and driving performance through clear goals and innovative strategies.
• Advanced skills in Excel and PowerPoint for reporting and insights, with additional certifications or experience in Amazon Ads, DSP, Vendor Central, Brand Analytics, Epsilon, or Criteo considered a strong advantage.

Additional Information

Publicis Commerce has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives like:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Publicis Commerce, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.