Retail Manager- Wolverhampton Wanderers FC
Posted 3 hours 54 minutes ago by Compass Group UK
Levy UK is the market leader in delivering legendary food and beverage experiences at some of the UK's most iconic sports and entertainment venues. We are proud to partner with Wolverhampton Wanderers Football Club and are now recruiting a Retail Manager to lead retail operations at Molineux Stadium.
This is a hands-on leadership role, responsible for delivering outstanding retail experiences on matchdays and event days, driving commercial performance, and leading, developing and inspiring high-performing teams.
Key Responsibilities- Lead and manage all retail operations across the stadium, ensuring exceptional guest experience at every touchpoint
- Drive sales, margin and profit performance through strong commercial awareness and effective stock management
- Recruit, train, develop and motivate retail teams to deliver consistent brand standards
- Ensure full compliance with food safety, health & safety, licensing and Levy UK policies and procedures
- Work closely with key stakeholders including the client, operations teams and supply chain partners
- Manage labour planning and deployment in line with budgets and operational demands
- Analyse performance data, KPIs and guest feedback to continually improve standards and results
- Support the delivery of major matchdays and events, adapting quickly in a fast-paced environment
- Proven experience in a retail management role, ideally within high-volume, fast-paced environments
- Strong leadership skills with a passion for developing teams
- Commercially minded with experience managing sales, costs and stock
- Excellent communication and stakeholder management skills
- A proactive, organised and solutions-focused approach
- Flexible to work matchdays, evenings and weekends as required
- Competitive salary
- Access to Levy UK benefits including lifestyle, wellbeing and discount programmes
- Opportunities for career progression within Levy UK and Compass Group UK & Ireland
- The chance to work at one of the UK's most iconic football clubs
- A supportive, inclusive and people-focused culture
Levy UK is part of Compass Group UK & Ireland and is committed to delivering exceptional hospitality experiences while investing in our people. We are proud to be an equal opportunities employer and welcome applications from all backgrounds.