Retail Manager Letterkenny

All candidates must have full right to work in Ireland / Relevant experience and be able to work 40 hours

Our client is looking for an enthusiastic and driven Supervisor to lead customer service and a motivated sales team. This role is pivotal in ensuring that customers receive outstanding service and that sales targets are met and exceeded. The ideal candidate will have a passion for footwear, a deep commitment to customer satisfaction, and the ability to inspire and motivate a team.

Key Responsibilities:

• Lead by example in delivering excellent customer service, demonstrating effective sales techniques.
• Ensure that all customers receive prompt, friendly, and knowledgeable service
• Monitor customer service levels and implement strategies to continuously improve service delivery.
• Drive sales to meet and exceed store targets
• Encourage upselling and cross-selling to maximize revenue opportunities.
• Ensure the store is visually appealing, well-stocked, and organized
• Create and manage staff schedules to ensure adequate coverage during peak times.
• Maintain in-depth knowledge of products, including features, benefits, and latest trends.

Qualifications:

• Previous retail experience required preferably in footwear or fashion
• Proven track record in customer service and sales, with a focus on achieving and exceeding targets.
• Be able to work in a fast-paced environment
• Have a strong passion for customer service and building relationships
• High level of motivation and enthusiasm.
• Flexible with a positive attitude and a willingness to take on new challenges.

If you are looking to join a new exciting company and ready for a new challenge, then this is the role for you!