Retail Manager - Create Exceptional Customer Experiences
Posted 7 hours 13 minutes ago by ASVA: Association of Scottish Visitor Attractions
Location: Renfrewshire
We are looking for someone with previous experience in retail who holds a Management qualification (HNC in a related subject) and or related equivalent experience.
You must have a calm, can-do attitude and a commitment to developing OneRen's commercial business portfolio.
The ideal candidate will be a confident communicator and a strong leader with the ability to adapt quickly and positively in a changing environment. Who will have a creative approach to the retail experience and ensures this is customer focused and reflects the overall vision of OneRen.
We'll take care of the rest by investing in your training with a first-class programme that will give you the skills and support to thrive in your role as an important member of the management team.
Responsibilities- Deliver outstanding retail experiences across all venues, aligned to brand standards and visitor expectations
- Implement clear SOPs to ensure smooth operations, compliance, and exceptional customer service
- Drive sales growth through strong merchandising, promotions, stock control, and optimised retail processes
- Manage staffing, budgets, financial reporting, and EPOS transactions efficiently and accurately
- Lead retail strategy including e-commerce, pop-ups, buying plans, supplier relationships, and product development
- Build and develop a high-performing team while collaborating across departments to maximise commercial performance
Closing date: 7 June 2026
Interview date: week commencing 22 June 2026
The successful candidate will be required to undertake a Level 1 Disclosure Scotland check.
Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have 'care experience'.