Retail Manager - Burnley Store

We are looking for a Retail Manager to oversee the Vampire Vape Burnley store. To maximize sales and profit in the store and take full responsibility for the day-to-day running of the store and ensure our customers have an excellent level of customer service.

What You'll Do

• Implement sales and marketing strategy within the store in line with our Company offers to maximise sales.
• Take responsibility for meeting budgets targets and constantly striving to maximise sales revenue.
• Keep abreast of our competitor deals, offers and press releases and take an interest in the vaping industry, sharing your findings with management.
• Stock control, reduce wastage and keeping shrinkage to a minimum.
• Increase average order value and store footfall by maximising sales opportunities an upselling wherever appropriate.
• Deliver excellent service to customers.
• Act as our Brand Ambassador
• Responsibility for the banking for the store and ensuring that accounts are completed correctly and in a timely manner.
• Manage point-of-sale processes, including taking payments in cash or by card.
• Make suitable recommendations to customers, including describing key features and benefits of products.
• Take and manage deliveries and returns.
• Ensure the store is kept clean, neat, tidy, and welcoming to customers.
• Professionally take on feedback from customers and report back to the wider business.
• You may be occasionally required to provide cover for our other Vampire Vape store if requested
• Promote and ensure the good reputation of Flavour Warehouse and its individual divisions.
• Adhere to all company policies and procedures within the defined timescales.
• Undertake any other tasks which can be reasonably expected in relation to the role

What You'll Bring:

• Previous experience of working within a sales-driven retail environment and achieving set targets
• Knowledge of vaping or an interest in the vaping industry
• Excellent verbal and written communication skills
• An analytical mind
• Good organisation and presentation skills
• Drivers Licence and access to own transport desirable (to assist with occasional alternative store cover)

What's on Offer:

• Salary commensurate with experience
• 30 days holiday increasing with service
• Life Insurance Benefit
• Cashback Healthcare Plan (Westfield Health)
• Discounts on Retail & High Street products (Westfield Rewards)
• Discounts on our products to assist with smoking cessation
• Cycle to Work Scheme
• Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits)

We look forward to reviewing your application and potentially welcoming you to our team.

Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.