Retail Customer Service Manager - Betting Shop

Entain is seeking a Retail Customer Service Manager to lead a Ladbrokes & Coral shop team, delivering excellent customer service and driving standards. You will report to the Shop Manager and help customers with bets, transactions, and product demonstrations.

Availability includes weekday evenings and weekend shifts, with a typical 16-hour weekly rota. The role emphasizes customer experience, compliance, and maintaining shop standards within a diverse, inclusive team.