Retail Customer Service Leader - Growth & Benefits

Entain's Ladbrokes & Coral betting shops are seeking a Retail Customer Service Manager to deliver outstanding service, drive standards, and build customer relationships. Reporting to the Shop Manager, you will join the Shop team, work 20 hours weekly rota across Monday-Sunday 8am-10pm, and handle cash transactions while promoting safer gambling.

This role emphasizes customer empathy, product demonstrations, and maintaining shop standards with opportunities to progress in a supportive, inclusive