Retail Customer Experience Manager (Betting Shops)

Entain is hiring a Retail Customer Service Manager for Ladbrokes & Coral betting shops. You will lead customer service standards and support the Shop Manager and Shop team, fostering a customer-focused, compliant retail environment.

The role involves taking bets, handling cash, demonstrating products, addressing customer concerns with empathy, and helping the team meet targets. The schedule includes varied shifts and a 20-hour weekly rota.