Retail Customer Experience Manager

Posted 1 hour 27 minutes ago by SmartRecruiters, Inc.

Permanent
Full Time
Call Centre / Customer Service Jobs
Newcastle Upon Tyne, City, United Kingdom, NE1 1
Job Description

Entain is a leading global sports betting and gaming company operating Ladbrokes and Coral betting shops. As Retail Customer Service Manager, you will oversee daily customer service standards and lead a shop team to deliver outstanding service and drive results.

Reporting to the Shop Manager, you will take bets, handle cash, demonstrate products, resolve customer issues, and work toward targets while maintaining high shop standards.