Retail Customer Experience Manager

Posted 2 days 2 hours ago by Morrisons

Permanent
Full Time
Call Centre / Customer Service Jobs
Yorkshire, Scarborough, United Kingdom, YO111
Job Description

Morrisons is seeking a Customer Service Manager to lead a team across store departments, delivering exceptional service while coaching colleagues to develop their skills and flexibility. You will report to the Store Manager and help drive high standards and customer satisfaction throughout your shift.

You will play a pivotal role in scheduling, training, and implementing best practices to ensure smooth operations and a responsive, customer-focused service culture across all store areas.