Retail Catering Assistant

Retail Catering Assistant

We are looking for an enthusiastic, friendly person to join the Catering Team as a Retail Catering Assistant working in B Level Restaurant and Stacked Retail Unit. This is a weekend post - 07:00 to 14:00 Sat/Sun.

Closing date: 12 July 2026

Requirement for References - candidates must provide 5 years of employment and/or professional references.

Benefits - Straight shifts, 25 days annual leave rising to 27 days, weekend and bank holiday enhancements, membership of the NHS Pension Scheme.

Key Responsibilities

• Prepare food of the highest quality in the Stacked Retail Unit.
• Serve customers with food and beverages to a high standard.
• Carry out mechanical and hand washing.
• Clean equipment in B Level Restaurant and Stacked Retail Unit.
• Work in other areas of the Catering Department as required.
• Work lone.
• Communicate information regarding food service to customers verbally and by telephone.
• Notify management of any discrepancies in receipt and distribution of catering supplies.
• Demonstrate duties to new starters.
• Organise own day to day work tasks or activities.
• Report faults and failures of electrical equipment or building fabric to management.
• Move light furniture for general cleaning, following H&S procedures.
• Use correct cleaning products within COSHH regulations and apply PPE (gloves, aprons, safety goggles).
• Report accidents, near misses or non conformities to Team Leader or Manager.
• Ensure safe disposal and packaging of waste as per NHS policy.
• Maintain adequate stocks of food provisions and consumables and request further supplies from the catering store.
• Complete temperature records and log sheets.
• Complete all cleaning schedules and other relevant paperwork accurately within given timelines.
• Undertake surveys and audits as necessary.
• Safely operate cash registers and supporting equipment.
• Follow guidelines for cashing up registers and ensuring money is secure.
• Dismantle and reassemble equipment.
• Manually or mechanically wash catering utensils, crockery and cutlery.
• Carry out environmental cleaning of floors, work surfaces, fixed equipment.
• Serve food while adhering to food safety guidelines, maintaining portion control and presentation skills.
• Prepare basic food items including salads, sandwiches, breakfast, deep fried foods and snacks.
• Organise the delivery of functions throughout the hospital site.
• Maintain high standards of cleanliness and personal hygiene.
• Follow HACCP guidelines.
• Cover break times, annual leave and sickness when required.
• Log in and out at the start and finish of each shift.
• Occasionally work in other areas of the facilities service after appropriate training and support.

Experience and Skills

• Teamwork and ability to work independently.
• Follow instructions accurately.
• Respond constructively to unpredictable situations.
• Remain calm, focused and cope with work under pressure.
• Adaptable and flexible.
• Knowledge of Health & Safety.

Qualifications

Food Safety Certificate desirable; no formal qualifications are required.

Equal Opportunities

We are committed to valuing the diversity of our staff and ensuring equal opportunities for all applicants. We welcome applicants of all backgrounds, including those differing in education, culture, ethnicity, race, sex, gender identity and expression, nationality, age, languages spoken, veteran status, colour, religion, disability, sexual orientation and beliefs.