Retail Branch Manager

Retail Branch Manager

Reference: JUN

Expiry date: 21:00, Fri, 26th Jun 2026

Location: Thetford

Working hours: 40 hours per week over 5 days, Monday to Friday with Saturday on a rota.

Salary: Competitive, with pension and company benefits.

Summary

We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Thetford. Our store, located on the London Road Trade Park, has been serving the local community for over 12 years and is well known for being the first choice for decorating materials in the area. We stock an impressive range of trade and designer paints, wallpapers and all the decorating accessories and equipment our customers need for their projects. Our friendly and experienced team are always on hand to offer product advice. Store opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.

Responsibilities

• Demonstrate management or supervisory experience in a similar or relevant role.
• Develop a team.
• Achieve sales targets and generate new business.
• Be enthusiastic and proactive about selling and inspire staff to achieve high levels of customer service.
• Understand our focus on customer service and other Brewers values.
• Positively represent the Company to a wide range of customers.
• Work on your own initiative.
• Knowledge of the local area would be beneficial.

Qualifications

• Excellent leadership skills with the ability to motivate and drive excellence.
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
• Previous experience in the Decorative Industry would be an advantage, though training will be given to the right candidate.
• Approachable, open and friendly personality - happy to help customers and colleagues.
• Enjoys working and supporting a team, while being reliable as an individual.
• Proven track record of achieving sales targets and generating new business.
• Keen to learn, develop skills, and progress within our industry.
• Willing to attend training to become a Fire Marshall.

Benefits

• Competitive salary.
• 33 days holiday, including an allowance for selected bank holidays, increasing with service.
• Free life assurance.
• 5% of salary employer contribution to the pension plan (subject to employee contributions).
• Stream, a money management app that gives you access to a percentage of your pay as you earn it.
• Employee Assistance Programme accessible to colleagues, partner/spouse and dependents.
• Virtual GP service for you and any dependent children to receive unlimited medical advice when needed.
• Medicash, an optional funded scheme for routine healthcare treatments.
• Brewers Colleague discounts for home improvements.
• Discounts and rewards with selected partners - major high street brands and supermarkets.
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme.
• Staff uniform and tax relief.
• Comprehensive Induction Programme and ongoing development.
• After a qualifying period, additional benefits such as profit related pay, enhanced maternity/paternity pay, and the option to use our Holiday Homes in Cornwall or the Lake District.

EEO Statement

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.