Retail Betting Assistant

Retail Betting Assistant

Starting Salary: €14.40 per hour

About the Role

We're seeking a proactive and motivated individual to be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. You'll engage warmly with every visitor, provide best in class service, and create a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us.

As a Retail Betting Assistant at Paddy Power, you will:

• Host customers in the shop, cross sell our retail and online products and services, and clearly communicate answers to customer queries.
• Assist customers with placing bets through various channels, including betting terminals, telephone services, and in shop transactions.
• Maintain excellent shop presentation standards to create an inviting atmosphere for customers.
• Step up and guide operations in the absence of the Shop and Deputy Manager, ensuring smooth functioning of the shop.
• Adapt to different situations while remaining customer focused.
• Fulfill social responsibility duties by adhering to established guidelines and regulations.

What We Offer

• Competitive salary, with an increase after 12 months.
• Additional premiums for overtime, Sundays, and bank holidays.
• Paid rest breaks.
• Flexible work patterns.
• Performance bonus & promotional rewards.
• Family leave (maternity, paternity, adoptive, parental leave & wedding leave).
• Company sharesave scheme (25% discount on Flutter Shares).
• Life cover.
• Company pension scheme.
• Company sick pay.
• Discounted health insurance.
• Employee assistance programme (up to 6 free counselling sessions).
• Financial wellbeing platform - NUDGE.
• Company social events.
• Group discount scheme.
• Eyecare vouchers.
• Cycle to work scheme.
• Tax saver tickets (bus/rail).

Company Values

• Customer First, Always
• Change The Game
• Win Together
• Free To Be Me

Inclusivity

We're proud to be an inclusive employer and encourage people from all backgrounds, ways of thinking and working to apply. You don't have to meet all the listed requirements to apply. If you need adjustments to make this role work for you, let us know and we'll see how we can accommodate you.