Retail Area Support Officer
Posted 16 hours 42 minutes ago by Routes To Work South Registered company in Scotland under SC217367 with charitable status under
- Reference No: CD448
- Location:Glasgow
- Hours:Full Time 40 hours
- Salary: £13.90
- Closing Date:Friday 7th August 2026
- Why you should apply for this role:Exciting projects and challenges
This is a mobile, multi-site role, requiring flexibility to support operational needs around Glasgow, shift patterns will vary depending on site requirements SIA Licence Required
We are looking for professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations. This is a dynamic, fast-paced role where no two days are the same.
You'll play a vital part in protecting people, property, and stock, acting as a highly visible deterrent to retail crime while delivering excellent customer service. As a mobile officer, flexibility is key, as you'll cover different stores, respond to incidents, and support sites based on operational needs.
Main Duties & Responsibilities Key Tasks- Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents
- Conduct regular patrols across shop floors, entrances, and store perimeters
- Monitor CCTV systems and identify suspicious activity in real time
- Respond quickly and effectively to incidents, alarms, and emergencies
- Carry out searches in line with company policies and legal requirements
- Liaise with store management and local teams to address risks and support loss prevention strategies
- Produce clear, accurate incident reports in a timely manner
- Deliver a professional and approachable customer experience, assisting with queries when required
- De-escalate challenging situations calmly and safely
- Ensure full compliance with health & safety, legal, and client-specific procedures
- Travel between sites as required and support wider security operations
- Previous experience in retail security or customer-facing roles (preferred)
- Strong observation and decision-making skills
- Confident handling confrontation and conflict situations
- Excellent communication skills (written and verbal)
- A reliable, proactive, and professional attitude
- Flexibility to work across multiple locations and varied shifts
- Willingness to work evenings, weekends, and bank holidays
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
- A valid SIA Licence (Door Supervisor (DS) or Security Guarding)and relevant security experience
- Full UK driving licence and use of own vehicle