Restaurant Team Member

Restaurant Team Member

Location: BT51 3NA

Salary: Hourly paid

Job Type: Full-time & Part-Time available

We are seeking outgoing Restaurant Team Members to join our kitchen and front of house team. You will provide and create exceptional guest experiences and work in a fast paced environment.

Key Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and refer difficult customer enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhere to restaurant performance standards for crew stations and as per shift manager directions
• Be aware of the goals and targets of the restaurant, contributing towards achieving them
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including restocking of workstations
• Report all work related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions, including wearing Personal Protective Equipment (PPE) when instructed

Qualifications

• Positive team player
• Previous customer service experience within a dynamic, fast paced environment
• Excellent communication skills with a strong focus on the customer
• Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)