Restaurant Team Member

Restaurant Team Member

Location: B69 4RJ

Salary: Hourly paid

Job Type: Full-time & Part Time available

We put the customers at the forefront of everything that we do and are looking for outgoing restaurant team members to join on a permanent basis to ensure we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us.

As a restaurant team member, you will create exceptional guest experiences from the first point of contact to baking the best loved items. Your energy and passion for guest service is what will make you a top team member in this fast paced environment.

Qualifications: You are a positive team player with previous customer service experience in a dynamic, fast paced environment, excellent communication skills, strong focus on the customer, and the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).

We would love for you to get in touch and apply for our Restaurant Team Member opportunity!

Key Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and refer difficult customer enquiries to a manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhere to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant ensuring your actions contribute towards achieving them
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including restocking of workstations
• Report all work related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed