Restaurant Supervisor

Posted 1 hour 38 minutes ago by Umami

Permanent
Full Time
Hospitality & Tourism Jobs
Hertfordshire, Hemel Hempstead, United Kingdom, HP1 1
Job Description
About the Role

We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.

Key Responsibilities
  • Supervise front-of-house staff, including servers and hosts.
  • Ensure customer service standards are met and handle guest inquiries or complaints.
  • Train, motivate, and evaluate staff performance.
  • Manage reservations, seating arrangements, and service flow.
  • Oversee cleanliness and organization of dining areas.
  • Assist in inventory management and ordering supplies.
  • Coordinate with kitchen staff to ensure order accuracy and timely service.
  • Ensure compliance with health, safety, and hygiene regulations.
Key Requirements
  • Previous experience as a Restaurant Supervisor or in a similar role.
  • Strong leadership, communication, and customer service skills.
  • Ability to manage and motivate a team.
  • Knowledge of restaurant operations and inventory control.
  • Flexibility to work evenings, weekends, and holidays.
What We Offer
  • Competitive salary and benefits.
  • Opportunities for career growth and advancement.
  • A collaborative and supportive team environment.