Restaurant Supervisor
Posted 3 days 8 hours ago by Watergate Bay Hotel
We're looking for a Restaurant Supervisor to join our team at The Living Space at Watergate Bay Hotel. You'll help create the atmosphere, service and sense of belonging that keeps guests returning to The Living Space time and again. Working alongside our Restaurant Manager, Head Chef and Food & Beverage Manager, you'll play a key role in leading our team, supporting exceptional service and ensuring every shift runs smoothly.
From developing team members and sharing your knowledge of our food and drink offering to managing stock and maintaining high standards, you'll help shape the experience our guests remember.
What you'll be responsible for- Leading by example on the floor, creating the warm, confident and attentive service that defines The Living Space experience
- Ensuring every guest leaves feeling looked after, handling requests, feedback and enquiries with professionalism, empathy and care.
- Supporting the day-to-day running of the restaurant, maintaining high standards and helping every service run smoothly from start to finish
- Working closely with our Restaurant Manager, stepping into the role when needed and providing clear, supportive leadership for the team.
- Building a positive and motivated team culture by supporting the ongoing training, development and performance of our people.
- Sharing your knowledge and enthusiasm for our food and drink offering, helping both guests and team members get the most from every experience.
- Taking ownership of beverage ordering, deliveries and stock management, ensuring excellent availability while minimising waste.
- Collaborating with our Head Chef and Food & Beverage Manager to continually improve our menus, service standards and guest experience.
- Championing a safe, welcoming and inclusive environment for guests and team members, ensuring health and safety standards are consistently upheld.
- Playing your part in creating the memorable moments, thoughtful hospitality and attention to detail that makes Watergate Bay Hotel so special.
- At least one year of experience in a supervisory role within a restaurant or hospitality environment.
- A passion for hospitality and delivering exceptional guest experiences.
- Confidence in handling guest feedback and resolving issues with professionalism and care.
- Strong food and drink knowledge, with the ability to share it with guests and colleagues.
- Excellent communication skills and the ability to build positive relationships.
- A calm, organised approach and the ability to perform well under pressure.
- A keen eye for detail and a commitment to high standards.
- A positive, approachable leadership style with the ability to motivate and support a team.
- Confidence in making decisions and taking ownership when leading shifts.
- A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches
- A welcoming team, eager to support and encourage each other
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends and family to stay at the hotel
- Team discounts on treatments in Swim Club
- Discounts for you and your friends and family at Zacry's, The Beach Hut, and Living Space Restaurants
- Team discount at our Cubs coffeeshops
- Team discounts at Shop on the Beach and other partner businesses
- Free surf lessons, surfboards and wetsuits hire from Wavehunters
- Team social events throughout the year
- Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances
Working at Watergate Bay Hotel isn't just a job - it's a chance to help create something that really matters. Now and for generations to come.