Restaurant: Restaurant Management - Assistant Manager

Job Description

Your primary responsibility will be to provide management support to one of our award-winning restaurants, working closely with the Restaurant Manager to help the business succeed.

Schedule

Rota: Full time, 42.5 hrs

Every Monday, Tuesday, Thursday, Friday 08:30-17:30 with alternate weekends Saturday 08:30-17:30 and Sunday 08:00-17:00

Main Duties and Responsibilities

• Generate and communicate new ideas for building sales and profit to teams.
• Ensure excellence of customer service throughout the restaurant.
• Work closely and effectively with catering managers to ensure purchasing is within the company product range.
• Participate constructively in all management meetings.
• Maintain excellent standards of food and housekeeping in accordance with company guidelines.
• Liaise closely with Product Managers as part of the annual range review process.
• Understand the business plan and actively participate in delivering its goals.
• Appropriately plan and utilise department resources to achieve targets.
• Assist the Restaurant Manager and deputise fully in their absence.
• Train and motivate team to maximise sales opportunities.

To be Successful in This Role

• Proven experience of working in a similar role within a restaurant environment is essential.
• Organised, self-disciplined with a positive, collaborative attitude.
• Ability to cook is desired.

Rewards & Benefits

• Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years and 30% after 5 years' service.
• Holiday (including bank holidays) - 5.6 weeks on joining, increasing to 6.2 weeks after 2 years and 6.6 weeks after 5 years.
• Bonus - Non-contractual bonus at Christmas based on company profit in any financial year (first year depends on start date).
• Pension - Defined Contribution Pension Plan to new employees; company matches if criteria met.
• Attendance - After one year service, with 100% attendance for a full financial year, one day holiday (pro rata) added as a thank you.
• Made A Difference Scheme (M.A.D) - Reward scheme for outstanding customer service; monthly winner selects a gift.
• Learning & Development - Opportunities to develop skills and confidence.
• Birthday - After 6 months service, leave early on birthday if it falls on contracted day (holiday policy applies); after 2 years, receive £25 Squires gift voucher (pro rata for
• Cycle2work scheme - After 1 year service, 25% to 39% saving on new cycling equipment, deducted over 12 or 19 months.
• Child's first day at school - After 1 year service, flexible start/finish on child's first school day.
• RHS Membership or a Tree / Shrub - After 1 year service, choose one tree/shrub to plant each year up to £50 retail or £50 towards RHS annual membership.
• Employee Assistance Programme (EAP) - After 2 years service, eligible to join EAP for wellbeing resources.
• Retirement - After 15 years service, contracted hours reduced by one fifth with same pay for final 3 months.
• Free Parking - Available to all employees on site.