Restaurant Manager

Restaurant Manager - Milk Beach Soho

COMPENSATION: £42k - £45k per annum (DOE)

LOCATION: James Court, Soho, London

MILK BEACH:

• The leading modern Australian restaurant in London located in a spectacular venue in Soho
• One of London's favourite premium casual restaurant destinations
• 150-cover restaurant with 80 covers inside, 10 at the bar and 60 covers in the outdoor courtyard
• Australian hospitality is professional, knowledgeable and passionate, but also engaging, friendly and fun
• Seasonal a la carte lunch/dinner menu showcasing modern Australian cuisine - coastal, barbecue, with southeast Asian and Mediterranean influences. We also have a daily breakfast service
• Our hospitality style is professional, knowledgeable and passionate - but always engaging, friendly and fun. Our mantra: "To improve every guest's day"

ROLE SUMMARY:

We're looking for an experienced Restaurant Manager to join our Milk Beach Soho leadership team and help deliver an exceptional experience for every guest. You'll be a visible presence on the floor - leading the team, maintaining standards, anticipating guests' needs and solving problems before they impact service. As an integral part of the leadership team, you'll be the eyes and ears of the restaurant, ensuring every service runs smoothly and our guests and team are well looked after.

KEY RESPONSIBILITIES: Guest Experience & Service

• Champion the Milk Beach guest experience and our relaxed Australian service style
• Lead by example as a visible, hands on presence throughout service
• Anticipate guest needs, resolve issues confidently and maintain high service standards

Service Organisation

• Create a clear plan and briefing for every service
• Ensure effective staffing, section allocation and clear team responsibilities
• Ensure the team has the tools, stock and information needed for smooth service
• Work closely with kitchen and bar teams to deliver seamless service

Team Leadership & Training

• Lead, motivate and develop the Front of House team
• Coach the team through regular feedback, training and development
• Build strong service and product knowledge across the team
• Maintain a positive, inclusive and high-performing culture

Operations

• Support the GM/AGM with the day-to-day running of the restaurant
• Assist with staffing, ordering and stock management
• Identify operational issues and take ownership of solutions

WHAT WE OFFER:

• Great chances to learn from a highly experienced management team
• Great mentorship and career coaching
• Career development and educational support
• Friendly and motivating work environment
• Personalised recognition schemes
• Friendly and motivating team environment with an inclusive and diverse workforce
• Flexibility and work/life balance
• Meals, softs, coffees, and teas while on shift
• Perks including
  • Up to 50% off bills at all partner venues (Bar Blondie and Saltwater)
  • Cycle to work scheme
  • Team social events

Please note that references will be requested, so kindly have two available upon request.