Restaurant Manager - Castle

Restaurant Manager luxury hotel

We are currently recruiting for a Restaurant Manager to join our team and oversee the management of our hotel restaurant. We are looking for a dynamic individual with previous experience in a similar role within a hotel environment. The ideal candidate will possess excellent communication skills, a keen eye for detail, strong organisational abilities, and proven leadership skills. In this role, you will report directly to the Director Food and Beverage.

Location: Ashford Castle

Employment type: Full Time

Working pattern: 5 Days a Week

Salary: TBD

Key Responsibilities of a Restaurant Manager

• Ensure the smooth and efficient running of the restaurant, maintaining high standards of service and hospitality.
• Lead and manage the team on the floor, providing guidance, training, and motivation to ensure excellent guest experiences.
• Monitor and manage online customer reviews, addressing feedback and taking appropriate actions to continuously improve service.
• Motivate and inspire the team to consistently deliver top-notch food and beverage service while maintaining a positive, professional work environment.
• Oversee the presentation of all areas, including both front-of-house and back-of-house, ensuring cleanliness and organisation.
• Ensure effective communication within the team and across the hotel, collaborating with various departments to enhance the guest experience.
• Manage restaurant operations, including reservations, inventory, and stock control, to maintain operational efficiency.
• Develop and implement strategies to maximize sales, improve guest satisfaction, and meet performance targets.

What are we looking for?

• Previous experience as a Restaurant Manager, Assistant Manager, or in a similar role within a luxury hotel or high-end restaurant.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills, with the focus on providing outstanding guest service.
• Strong organisational and time-management abilities, with the capacity to manage multiple tasks simultaneously.
• A proactive attitude with a focus on continuous improvement and guest satisfaction.
• Proven experience in managing customer feedback and implementing solutions to enhance service quality.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the operation.

What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
• Excellent service charge added to your salary every month.
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year.
• Access to immediate Employee Assistance Programme.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.