Resolutions Investigator - Drive Fair Customer Outcomes

Posted 21 hours 56 minutes ago by Fidelity International

Permanent
Full Time
Other
England, United Kingdom
Job Description
A financial services company located in Kingswood is hiring a Resolutions Investigator to ensure customer complaints are addressed with fairness and professionalism. You'll communicate with customers, resolve issues, and drive customer-centric change within the business. Ideal candidates will have a background in UK finance and excellent communication skills. Comprehensive training and support for professional development will be provided, fostering career progression within the company.