Resolutions Administrator

An exciting opportunity has arisen for an Administration Officer to join a dynamic team supporting people and ensuring a positive experience.This role offers 37 hours per week but we can be flexible on this and offer fewer hours each week if needed. What you'll be doing:

• Providing admin support to the team
• Managing complaints and conduct processes with accuracy & confidentiality
• Leading on administrative processes, data capture and reporting
• Supporting project work for the team

What's on offer:

• Hybrid working options (subject to business needs)
• Training & professional development opportunities
• Contributory pension scheme
• Staff discounts & on site gym membership

About you:

• Highly organised with strong attention to detail
• Excellent communication and administrative skills
• Ability to manage processes confidentially and efficiently
• A team player who thrives in a results focused, inclusive environment

If you're ready to make a positive impact and support the complaints administration journey, apply today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.