Residential Customer Experience Manager (Defect & Warranty)

A leading property development company is seeking a Customer Service Manager to join the team in Wapping. The ideal candidate will oversee customer interactions from legal completion to warranty, manage defect trends, and ensure compliance with quality standards. Responsibilities include conducting inspections, coordinating defect resolutions, and maintaining customer records. The role offers comprehensive benefits including a private pension and health care. Ideal for professionals with expertise in customer care and quality assurance in residential development.