Residential Children's Home Manager

Service Description

Managing the residential home on a day-to-day basis, ensuring it is compliant in meeting all relevant legislative and contractual requirements, including the health and educational needs of young people. The role of a Registered Manager is the person with overall responsibility of the Children's Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base.

General Duties

• Have responsibility for the management of services, including staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance.
• Ensure full implementation of statutory and organisational policies and procedures and provide feedback on the effectiveness of all policies and procedures.
• Compliance with legal and regulatory requirements such as provisions set out in the Children's Homes Regulations and Quality Standards 2015, Childrens Act 1989, Data Protection Act 1998, Health & Safety at Work Act 1974 and Working Together to Safeguard Children 2018.
• To be responsible for developing constructive working relationships within the wider community to promote the overall outcomes for looked after children.
• Ensure that staff have the skills, experience and qualifications required to meet the needs of each child or young person placed in the home and provide continuity of care.

Service Delivery:

• Ensure that the homes ethos is embedded in the service and that service users are fully involved in the day-to-day running of the service.
• Ensure that the service meets the needs of service users from a diverse range of backgrounds in line with legislation, policy and best practice standards.
• Take responsibility for the management of safeguarding children and young people, risk and service governance.
• Ensure that children and young people have access to services which meet their health, education, social, psychological and emotional needs and well-being.
• Ensure that the service and its programmes are planned and delivered to meet the needs of all children and young people.
• Monitor appropriate outcomes and progress for children and young people.
• Ensure that a social inclusion focus is embedded within services.
• Take part in on-call arrangements if required.

People Management:

• Responsible for the regular supervision of the staff team and others as required.
• Ensuring that all staff have access to practice based consultation within their own area of service delivery as well as management supervision, reviewing and monitoring standards, caseloads and practice development.
• Responsible for recruitment of staff in line with organisational policy and procedure.
• Coach and support development of the staff team in line with their statutory training requirements and continuous professional development (CPD).
• Responsible for staffing structures and rotas in addition to planning and prioritising key areas of work.
• Responsible for providing short basic instruction/training sessions/briefings to the staff team in areas of best practice.
• Ensure staff are properly inducted and briefed on how to work with children and young people's care planning systems and any programmes for care.
• Responsible for ensuring effective team building within and promoting a constructive spirit of co-operation within staff teams
• Pro-actively manage sickness absence in line with organisational policy and procedure.

Resource Management:

• Responsible for the maintenance of physical assets located at the home.
• Responsible for the health and safety of the premises and furnishing of the home.
• Responsible for budget management across the service, ensuring expenditure is contained within the income that is available within the financial year.
• Ensuring central ICT policies and procedures are adhered to by staff and children and young people.
• To co-ordinate and monitor the administrative functions of the home and evaluate standards of performance.

Business Development:

• Lead on contract management and placements with the relevant commissioners.
• Ensure that an Annual Development Plan is reflected within the service business plans.
• Take the lead in the delivery and development of services in accordance with any service agreement between external agencies and the organisation.
• Identifying and managing opportunities for growth.
• Responsible for expanding existing businesses and identifying and/or developing new business opportunities.

Quality and Service Development

• Ensure that Quality Monitoring and Health & Safety assessments are conducted and action plans implemented.
• Ensure effective risk assessment/personal safety procedures are in place to protect staff and service users in accordance with organisational policies and procedures and keep under regular review.
• Monitor ongoing quality of service provision including people and environmental risk management.
• Manage, record and coordinate responses to complaints in line with organisational policy and timescales.
• Effectively demonstrate service compliance with the Children's Homes Regulations and Quality Standards 2015 and the Single Social Care Inspection Framework (SSCIF)
• Maintain effective monitoring systems to ensure the home is ready for Ofsted Inspection and seek to develop good working relationships with the homes Ofsted Inspector.
• Ensure the Quality of Care Report (Regulation 45) is submitted to Ofsted twice yearly and that the monthly Regulation 44 visits are carried out by an Independent person.

Qualifications and Education

• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services; or equivalent; or a preparedness to work towards the same.