Resident Repairs Advisor - Fast-Paced Housing Enquiries

Service Care is seeking an experienced Repairs and Maintenance Adviser in London, based in-office, to handle repairs reports from residents. You will log, monitor and escalate issues, coordinating with contractors to ensure timely completion while delivering clear updates to residents.

Ideal candidates have prior housing association experience, strong IT skills, and a calm, empathetic communication style to manage challenging situations and expectations.