Resident Liaison Officer

Job Title: Resident Liaison Officer (RLO)
Project: Social Housing Internal Fire Safety Works
Location: Wellingborough
Contract: Freelance 6 months plus
Day Rate: £150-£190 per day
Start date: Mid March 2026

The opportunity

Working alongside the companies best Site Manager on a long term project. We are looking for someone who can support them on the scheme and be the main point of contact with the residents. The project will take around 6 months with more work to come of the back of it.

Key Responsibilities

• Primary point of contact between residents, site management, and the client
• Build and maintain positive relationships with residents throughout the project lifecycle
• Communicate upcoming works, potential disruptions, and project progress clearly and professionally
• Manage resident queries, concerns, and complaints, ensuring timely resolution
• Coordinate access requirements and support the site team in minimising disruption
• Maintain accurate records of resident interactions and communications
• Ensure compliance with client and project communication procedures
• Site Inductions
• Assisting the Site Manager with deliveries, and other duties on site

Essential Experience & Skills

• Proven experience working as a Resident Liaison Officer on social housing projects
• Be ready to take the step into site management
• CSCS card would be desirable but not essential (or happy to obtain)

If you're a Resident Liaison officer looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski on or send your CV via email . All applications are treated in the strictest confidence.

O'Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.