Resident Liaison Officer - Empathetic Refurbishment Advocate

CIH International Housing Group in Brandon, England seeks an experienced Resident Liaison Officer (RLO) to support residents throughout refurbishment programmes. This role involves being the primary contact for residents, organizing consultations, managing their concerns with empathy, and ensuring effective communication between residents and site teams. Candidates must have previous experience in social housing and a full UK driving licence. The position offers a salary of £25-27K depending on experience and a range of benefits including car allowance and bonuses.