Resident Experience & Quality Manager

A leading residential development company is seeking a Customer Service Manager to join their team in Southall. This role involves acting as the primary customer contact during the warranty period, ensuring quality assurance and managing defect resolutions. The ideal candidate will have proven experience in the construction field, strong customer service skills, and proficiency in CRM systems. Join us for competitive benefits, including up to 33 days of annual leave, private medical insurance, and a pension plan.