Resettlement Worker - Homes for Ukraine

About us

The Refugee Council is the nation s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone our staff, volunteers, beneficiaries, partners and people we disagree with with the same respect, professionalism and understanding.

About the role

The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes. Since 2022 this has included supporting people who have arrived on the Homes for Ukraine scheme in Doncaster/East Riding. Both Doncaster and East Riding Councils have agreed to a 6-month extension to resettlement support on the scheme. There are a small number of new arrivals in the areas and changes to the Homes for Ukraine scheme, including visa extensions (UPE) mean that some clients still require some assistance.

The role will principally consist of offering support on single issues via drop-in, appointments, outreach and occasional home-visits. This will include offering information and assistance with the Ukraine Permission Extension scheme. The role may include offering casework support for clients in crisis for slightly longer periods with agreement from line managers. The role will also involve introducing our service to clients newly arrived on Homes for Ukraine in Doncaster/East Riding and supporting with immediate needs.

The Resettlement Worker (Doncaster/East Riding Homes for Ukraine) will work alongside other Resettlement Workers in the city, sharing workspaces. The role will involve lone-working, including home visits in accordance with Refugee Council s lone-working policies.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 3 October 2025.

This vacancy may close earlier than the stated deadline if a high volume of applications is received. We encourage interested candidates to apply as soon as possible.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.