Reservations Team Lead - 5-Star Hotel

Carton House, a Fairmont Hotel, invites you to join our Reservations team as a Supervisor. The role requires prior reservations experience in a 4- or 5-star hotel, plus supervisory capabilities and strong leadership and communication skills.

You will manage reservations, room allocations, and guest requests, aiming to maximize occupancy and revenue while coaching the team to uphold service standards. Proactive liaison with Front Office, Sales, and Revenue teams is essential.