Reservations and Events Manager

Overview

Job Title: Reservations and Events

Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!

Benefits

• Monday to Friday shift patterns.
• A competitive starting package of £45,000 per annum.
• Bonus related incentives payable twice per annum.
• Based in Victoria - easy commute from most areas in London.
• Very stable team and operation.

Responsibilities

• Responsible for the reservations and events team.
• To help answering telephone enquiries.
• Delegating staff Rota's.
• Ensuring the team are motivated and organised.
• Managing all third-party enquiries.
• Management of reports for reservations and events.
• Responsible for the groups Private Dining & Membership Manager.
• Development of sales revenue both pro/reactive.

Requirements

• A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
• Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
• An enthusiastic team player with a guest focused approach and excellent attention to detail.
• A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
• Have a pro-active role in recruiting new members for the restaurant.
• Assist with hosting Events when required