Renewals Strategy Lead: AI-Driven Revenue Growth

Cisco Systems, Inc is seeking a Customer Experience Renewal Manager to lead cross-functional renewals for mid-size to large accounts, leveraging data-driven insights to optimize revenue retention and forecast accuracy. You will work with sales, customer success, and partners to define renewal strategies and manage multi-product agreements.

The role emphasizes identifying risk, articulating value, and overseeing negotiations, using AI tools to inform strategic decisions and improve outcomes