Remote Debt Advice Supervisor & Quality Lead

Posted 3 hours 14 minutes ago by Citizens Advice BANES

£80,000 - £100,000 Annual
Permanent
Full Time
I.T. & Communications Jobs
London, United Kingdom
Job Description
A community advice organization is looking for an Advice Session Supervisor with a focus on debt issues. The role entails monitoring quality compliance, managing helplines, and training staff. Applicants should have a Citizens Advice generalist adviser certificate and at least two years of relevant experience. This fixed-term position is based across the London Borough of Lewisham as well as remotely. Key skills include effective communication, team management, and strong analytical abilities.