Relocation Administrator

Relocation Administrator

Salary: £26,400

Location: Surrey, GU1.

Start: ASAP

Responsibilities

• Handle enquiries, send details to the Branch or Agent network and refer to procedures supporting the Branch and Agent network.
• Support the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents, ensuring all relevant paperwork is maintained daily.
• Utilise and maintain the database.
• Follow up Branches and Agents to ensure that a suitable update on enquiries is maintained.
• Produce invoices and ensure the authorisation of invoices.
• Resolve insurance claims efficiently and tactfully, in line with Company Procedures.
• Update and produce procedure sheets for all branches and the Account.
• Monitor and report risks to ensure compliance with quality and regulatory requirements.

Qualifications

You will have 3+ years' experience in Administration with a particular focus on Customer Service and Accounts. You should have excellent written and verbal communication skills and the ability to work under pressure and meet strict deadlines. You will be able to work independently and as part of a team.

Contact

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