Relief Security Officer

Job Description

Job Role: Security Officer

Working Hours: Zero hours

Pay: £14.45 per hour

Reporting To: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer.

You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, working a variety of hours and shifts.

The successful candidate must hold a valid SIA Door Supervisor (DS) Licence as a minimum requirement. A CCTV Licence is desirable but not essential.

Duties include

• Protect the client's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and site specific procedures.
• Prevent losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Prevent and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Operate and monitor site CCTV equipment.
• Complete reports by recording observations, information, occurrences, and surveillance activities.
• Maintain organisation's stability and reputation by complying with legal requirements.
• Contribute to team effort by accomplishing related results as needed.
• Act as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understand the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintain professional conduct at all times.

Requirements

• Valid SIA Door Supervisor (DS) Licence - ESSENTIAL
• Valid CCTV Licence - PREFERRED
• Full 5 year employment checkable history - ESSENTIAL
• Customer service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast moving environment.
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment).
• Stream access to pay as you earn it.
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition awards.
• Free on site parking.

What's Next?

If you would like to be considered for this position, apply now and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer.

Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.