Relief Security Officer

Edinburgh, United Kingdom Posted on 25/06/2026

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Job Description

Job Role: Relief Security Officer

Working Hours: Zero hours

Pay: £13.45 per hour

Reporting to: Operations Manager / Contracts Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced security professional to join our established team based at Waverley Market in Edinburgh as a Relief Security Officer.

As a Relief Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will be required to respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As this is a relief position, you will be required to support the site security team by being flexible and reliable to cover shifts as required, including working a variety of hours and shifts.

The successful candidate must have a valid SIA Licence as a minimum and previous security experience is essential.

Duties

• Protecting the client's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and site specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room, Shift Manager, Operations Manager or Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors on site, providing a professional and friendly service
• Understanding the needs of our customers, responding accordingly to customer queries and requests and taking appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5 year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast moving environment
• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.