Relief Security Officer

Job Role: ReliefSecurity Officer

Working Hours: Zero hours

Pay: As per site rate

Location: Chatham Docks - Chatham, Kent, ME4 4SW

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Chatham Docks as a Relief Security Officer.

This role involves conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You are expected to respond promptly to incidents, liaise professionally with colleagues, visitors and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Licence as a minimum. This role consists of working night shifts when required, so you must be able to consistently work these hours. Candidates should also demonstrate flexibility with working hours and possess the ability to work effectively both independently and as part of a team.

Duties

• Protect the client's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and site-specific procedures
• Prevent losses and damage by reporting irregularities; informing offenders of policy and procedures
• Prevent and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operate and monitor site CCTV equipment
• Complete reports by recording observations, information, occurrences, and surveillance activities
• Maintain the organization's stability and reputation by complying with legal requirements
• Contribute to team effort by accomplishing related results as needed
• Act as a first line support to customers and visitors to the site, providing a professional and friendly service
• Understand the needs of our customer, respond accordingly to customer queries and request and take appropriate action
• Maintain professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream- access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking