Regulated Support Agent III - FCA Compliance & Escalations

A leading support services provider is seeking a Level 3 Regulated Support Agent in Coventry. This role involves ensuring full compliance with Financial Conduct Authority rules, efficiently handling escalated customer enquiries, and maintaining strong relationships with Customer Care Managers. The successful candidate will have at least 1 year experience in back-office roles within the automotive sector and possess excellent communication skills. The position offers up to £30,000 salary, 25 days annual leave, and various employee benefits including private healthcare and gym discounts.