Regulated Support Agent - FCA Compliance (Level 3)

A leading training provider in Coventry is seeking an experienced Level 3 Regulated Support Agent to ensure top-quality service within the automotive sector. Responsibilities include managing escalated customer cases, ensuring compliance with regulations, and maintaining customer loyalty. The ideal candidate will bring back-office experience, excellent communication skills, and a commitment to customer satisfaction. This full-time position offers a salary of up to £30,000 along with a robust benefits package, including annual leave and health services.