Registered Manager - Growth and Compliance Lead

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Reference No. BNI-RM-0126

Registered Manager

Growth and Compliance Lead

Location

Job Type

Full-time, Permanent

£48,000 to £60,000 per annum

Accountable to

Founder / Clinical Director

Availability

Immediate

Job Overview

• Our client is a nurse-led, RQIA-regulated homecare provider in Northern Ireland. The service is focused on delivering compassionate, clinically informed care with a specialism in dementia, complex needs, and live-in support.
• As a new entrant to the Northern Ireland homecare market, we are seeking a highly experienced and well-connected Registered Manager to lead the next phase of the client's growth: building the brand, establishing a local presence, and securing a place on Trust Frameworks to begin delivering commissioned care packages.
• The role will require a strategic mix of relationship-building, outreach, and compliance leadership, with the first six months focused heavily on public engagement, digital visibility, and positioning the business to secure referrals.
• Your responsibilities will include, but are not limited to, the following:

Main Duties And Responsibilities Trust Framework Engagement

• Identify and build relationships with relevant contacts in Health and Social Care Trusts, Integrated Care Boards, procurement teams, and commissioners.
• Represent the client at networking events, tender briefings, provider forums, and engagement meetings.
• Lead the preparation and submission of pre-qualification questionnaires (PQQs), framework applications, and contracting documentation.
• Ensure the organisation meets due diligence, capacity, and quality assurance standards required for framework inclusion.

Brand Visibility and Outreach

• Serve as a public ambassador for the company, promoting its nurse-led model and clinical strengths.
• Create and publish content across platforms such as LinkedIn and Facebook, positioning the service as a trusted and innovative provider.
• Participate in podcasts, short videos, or blogs alongside the Founder to articulate the mission and values of the company.
• Share expertise at community events or information sessions where families, healthcare workers, or local partners are present.

Compliance and Service Readiness

• Maintain and oversee all systems required to ensure full and continuous compliance with RQIA and related regulatory standards.
• Develop and monitor key care delivery systems including safeguarding, medication, risk management, quality audits, and incident reporting.
• Support the organisation in preparing for inspections, internal audits, and future due diligence processes.

Operational Development

• Recruit and supervise a new team of carers as the business secures referrals.
• Ensure high standards in onboarding, training, care planning, and supervision.
• Lead the development of person-centred care processes and digital systems to support safe delivery and operational excellence.
• Support care assessments and initial client onboarding during the early growth phase.

Other Duties & Responsibilities Business Development Support

• Contribute to pricing strategies, service packaging, and value proposition development.
• Participate in new client consultations, assessments, and referral meetings.
• Develop and maintain contact with professionals such as GPs, social workers, and discharge coordinators.

Continuous Improvement and Reporting

• Conduct audits, quality checks, and compliance reviews across HR, care, and operations.
• Maintain documentation including risk registers, improvement logs, and reporting dashboards.
• Prepare monthly reports for the Founder and contribute to strategic planning sessions.

We are committed to safeguarding and promoting the welfare of children, and we expect all staff to share this commitment. Information you provide will be handled in line with data protection laws and guidance.

Character & Values

• Highly professional, self-directed, and proactive in public engagement and strategic networking
• Compassionate and people-centred with a strong belief in dignified care
• Digitally confident and willing to create or post public-facing content
• Calm and solutions-focused under pressure
• Able to represent the company in discussions with senior commissioners and decision-makers
• Committed to transparency, inclusion, and clinical excellence
• Experience gaining access to Trust Frameworks in Northern Ireland
• Existing professional network within NI's social care and commissioning landscape
• Experience launching or growing a new service from the ground up
• Knowledge of public procurement, PQQs, and contract bid writing
• Experience delivering nurse-led, dementia, or complex care services

Qualifications, Skills & Experience

• NVQ/QCF Level 5 in Leadership and Management in Health and Social Care (or equivalent)
• Eligible to register or already registered as a Registered Manager with RQIA
• Minimum of five years in a senior leadership or Registered Manager role within a regulated care environment
• Strong understanding of RQIA frameworks and regulatory requirements in NI
• Track record of preparing for and participating in audits, reviews, and inspections
• Excellent written and verbal communication skills
• High standards in compliance, documentation, safeguarding, and quality improvement
• Background in clinical care (e.g. nursing, social work, allied health)
• Experience in social media marketing or content creation for a brand or public service
• Understanding of how to navigate commissioning pipelines and Trust procurement routes

Driving Licence Eligibility

• Holds a full UK driving licence.
• Willing to obtain and maintain appropriate business-use motor insurance when using a personal vehicle for work-related travel.
• Able and willing to drive between company locations.

Ready to Apply

If you meet the statutory requirements for this job and are passionate about delivering high-quality care, we would love to hear from you.

To be considered for this role, you must complete our online application form by clicking the 'APPLY NOW' button below:

Make sure to include the Reference ID: BNI-RM-0126 when prompted.