Registered Branch Manager

Job title: Registered Branch Manager
Location: Angus
Salary: Up to £42,000 per annum
Hours: Monday to Friday 9 - 5 with flexibility to suit the needs of the business plus On Call expectations.

On call as per the needs of the branch - during the hours of Monday to Friday 6am to 9am and 5pm- 10:30pm and Saturday and Sunday 6am to 10:30pm currently on a rota system shared with 4 others.

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do. You will be leading and supporting your team in ensuring that key business and compliance targets are met. You will be responsible for developing your team to meet all demands and ensure continued success.

As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

We are looking for a dynamic and independent professional with solid operational experience and a flexible, enthusiastic, and can-do attitude to manage our Angus location. You will be leading and supporting your team in ensuring that key business and compliance targets are met. You will be responsible for developing your team to meet all demands and ensure continued success.

• Understanding the market sector and services/products that Prestige provides
• Willingness to learn
• Committed to delivering the service to the highest standard, ensuring compliance
• Excellent communication and presentation skills
• Effective time management and organisational skills.

Main responsibilities:

• Achieving full branch compliance
• Branch revenue growth
• Business KPI's met
• Be Care Inspectorate registered for the branch
• Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
• To assess branch performance against weekly and monthly targets
• Achieve and maintain Registered Manager status
• Ensure compliance with ISO and all legislative requirements
• Maintain accurate records
• Manage all branch level complaints
• Manage a team of Field Care Supervisors
• Provide reports to Regional Managers/Head Office as and when required
• Identify training and development needs for all branch staff
• Presenting to prospective new clients
• Maintaining great relationships with existing clients

An eye for detail is essential as is knowledge of current care sector conditions and trends.

Key Attributes/Knowledge/Skills/Experience

• Confident in promoting the branch
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Excellent leadership qualities
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing & Care values

Your benefits will include:

• Competitive salary.
• 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
• An additional paid day off for your birthday.
• Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
• Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
• Annual leave purchase (ALP) scheme to provide more time off during the year.
• Cycle benefit scheme to support healthier more sustainable travel choices.
• Blue Light Card & Health Service Discounts to help save money on your spending.
• Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
• Career development and training to help you achieve your potential.

In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.