Regional Technical Manager - Customer Support Lead
Posted 3 hours 26 minutes ago by F. Hoffmann-La Roche AG
Permanent
Full Time
Customer Service Jobs
Sussex, Burgess Hill, United Kingdom, RH150
Job Description
F. Hoffmann-La Roche AG is seeking a Technical Manager at our Regional Customer Support Centre in Burgess Hill, England. This role involves leading a team of 16 specialists providing technical support across multiple regions. Key responsibilities include empowering the team, driving recruitment, and collaborating with sales and marketing to align technical solutions with business objectives.
The ideal candidate will have a degree in a relevant field, extensive experience in leading technical teams, and strong IT skills, including proficiency in Microsoft Office and Salesforce. Benefits include a competitive salary and recognized training.